In 2013 Marks and Spencer contacted Visual Retailing for a space planning and store presentation project. The goal was to align the merchandise planning, buying and visual merchandising processes, to minimize the gaps between information and decisions for buying, VM and store execution.

After a thorough vendor selection process, Visual Retailing and their MockShop software were selected due to their functionally rich solutions and deep industry knowledge. Visual Retailing has experience working with companies small and large and could draw on best practices to implement the software.